The following Terms and Conditions apply to all transactions on the Suemar web site, please scroll through this screen, read them carefully and print a copy for future reference.
Pricing & Availability
All product prices are in £ sterling including VAT at the current UK rate and exclusive of delivery. We reserve the right to change any advertised price before accepting an order. Prices with a marked United Kingdom recommended retail price (UK RRP) refer to prices the manufacturer recommends goods are sold at in the UK market, or prices that retailers within the UK market are currently offering the same product. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable product(s).
Authenticity
We guarantee that all advertised products are 100% genuine, and what is advertised is what you get. No poor second rate alternatives will be offered if stock is no longer available.
Images
Whilst every effort is made to have all our product images taken to the highest quality, they are for illustrative purposes only and may differ slightly from the actual product. Some products may have an associated image or photo, these are for reference only and should be considered illustrative. By submitting your order to Suemar, you are confirming that you are aware of this fact and do not consider this to be a problem with ordering that product.
Order Payment
Payment can be made using Visa, Mastercard, Delta, American Express or Switch via the padlocked secure paging provided by Protx. Payment will be debited to your account before despatch of your purchase. We will take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from Suemar.
Securing the future of e-commerce
Protx provide secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the UK.They have become the largest independent Payment Service Provider in the UK. Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). We adhere to the most stringent levels of fraud screening, ensuring that your customer's details remain secure throughout the transaction process.
Security
You can order on-line from Suemar with complete confidence and peace of mind. Our on-line ordering system is fully secure. When you reach the ordering process the address at the top of the browser window will appear as https://www rather than http://www. You will also notice a padlock appears at the bottom of the browser window. These are signs that the area is secure. All credit card transactions conducted from this site are encrypted, this means that your credit/debit card details will be coded during transit and are therefore unusable by any party other than Suemar. By using Protx, we feel we have put these details in the safest possible hands on the internet.
Data Privacy
We will not and do not supply any of your details to any third party at all. The privacy of your personal information is very important to us. From time to time we may send you e-mail notifications of New arrivals or promotions from Suemar. In all e-mails you will be given the option to be removed from our mailing list, which will mean removal of your details from our mailing list. You will not be sent future correspondence unless you request to be added to our mailing list at a later date. If you have saved your login details, you may also opt out or in from future mailings by changing your mailing list options. Suemar will not pass on any of your details to third parties unless required to do so as part of the order verification process or if required to do so by UK governing law. We offer the login facility to enable speedier re-ordering, saving you time in placing an order.
As a statement these Terms and Conditions do not affect your statutory rights as a consumer.
Sales on this web site are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions, and no amendments will be accepted by us. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.
Our company policy is we will NEVER supply any of your details to any other company.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03) - "We do not send random marketing emails to personal email addresses (spam)"
The type of information we will collect about you includes:
- Name
- Address
- Phone number
- Email address
- Credit/Debit card details
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Safebuy Trader Code.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us at zoe@suemar.co.uk.
The privacy of your personal information is very important to us.
Company Registration Details
Zoemar Limited trading as Suemar Registered Office: 57-57a Cold Bath Road, Harrogate, North Yorkshire, HG2 0NL. Registered in England No: 05902091.
VAT Number: 890 0265 31.
